AALAMTRADE Supplier Guide
A step-by-step guide to help you set up your store, verify your documents, publish products, and start receiving wholesale orders.
AALAMTRADE Supplier Success Center
Welcome to the AALAMTRADE Supplier Success Center.
This comprehensive guide provides detailed operational and regulatory requirements for scaling your B2B trade on our global platform.
1. Account Activation & Onboarding (Steps 1-3)
1.1. Entity Profile Setup (Step 1)
A complete and accurate profile is essential for building trust with international buyers. Ensure all primary business data, high-resolution branding assets, and validated contact details are uploaded.
- **Branding Key:** Use a vector or high-resolution PNG logo (min. 500x500px) for consistent display across all marketplace interfaces.
- **Action:** Review Profile Settings in Dashboard
1.2. Regulatory Compliance & Documentation (Step 2)
Compliance is mandatory for activation. Please submit certified copies of the following documents for rigorous third-party verification:
- Valid Commercial Registration / Business License.
- Tax Identification or VAT Certificate.
- Director/Stakeholder Identification Documents.
1.3. Membership Tier Selection (Step 3)
Choose the appropriate membership tier to unlock features tailored to your sales volume and exposure goals. Tiers influence listing priority and commission rates.
Compare Membership PlansSTATUS: Completion of these 3 steps triggers the final "Admin Approval" process (Step 4).
2. B2B Catalog Management
AALAMTRADE focuses strictly on high-volume B2B transactions. Optimal product listings require technical precision and transparent pricing structures.
2.1. Dynamic Tiered Pricing Strategy
To attract bulk buyers, you are required to define a minimum of three distinct pricing tiers (e.g., 1-10 units, 11-50 units, 51+ units). Leverage the Price Tiers module on the product page to implement this strategy.
2.2. Product Data & Technical Specifications
For B2B sales, comprehensive technical data (datasheets, certifications, material safety documentation) is prioritized over lifestyle imagery. Ensure your product descriptions are focused on features, scale, and compliance standards. Upload all relevant data sheets as supplementary files.
3. Order Fulfillment & International Logistics
All Request for Quotes (RFQs) and confirmed Purchase Orders (POs) must be managed exclusively through your centralized dashboard. Packaging standards must adhere strictly to international freight and customs regulations to prevent delays and damage.
4. Financial Settlement & Payments
Settlements are processed on a **monthly cycle**, contingent upon verified delivery confirmation and buyer acceptance. Commissions are deducted automatically based on your current Membership Tier (Section 1.3).
Need Immediate Assistance or have a complex query?
Our dedicated Partner Success team is available to assist with onboarding and technical issues.
Open a Support TicketHow AALAMTRADE Works for Suppliers
Follow these four steps to set up your wholesale store and start receiving orders.
1. Create Your Supplier Account
Sign up as a supplier and access your AALAMTRADE seller dashboard.
2. Complete Your Store Profile
Add store name, logo, business info, contact details, and warehouse address.
3. Upload Verification Documents
Submit your trade license, VAT certificate, and ID for compliance review.
4. Publish Products & Receive Orders
Add products with MOQ, bulk pricing, and shipping details and start selling.
Supplier Onboarding Checklist
Make sure you complete all steps below so we can verify and activate your store.
1. Store Profile
- Store name and logo
- Business description
- Warehouse / office address
- Contact number & email
2. Verification Documents
- Valid Trade License
- VAT Certificate (if applicable)
- Emirates ID or Passport
- Optional: Company profile or catalogue
3. Membership Plan
- Choose Free or Premium plan
- Understand commissions & fees
- Upgrade for Verified Supplier badge
4. Product Listings
- MOQ (Minimum Order Quantity)
- Bulk price tiers
- HD product photos
- Lead time & shipping terms
Supplier Policies & Compliance
To maintain a trusted, safe, and professional wholesale marketplace, all AALAMTRADE suppliers must follow the policies below. These rules ensure smooth operations, product authenticity, and high buyer satisfaction.
1. Business Compliance Requirements
- Valid and active UAE Trade License
- Accurate business information (address, contact number, email)
- Responsibility for legality and authenticity of all products
- Ability to ship orders within the declared handling time
- Clear and timely communication with buyers
2. Product Authenticity & Quality Standards
- All products must be 100% genuine; no counterfeit or replica items
- High-quality product images (HD)
- Accurate product details including MOQ, packaging, and lead time
- Correct stock status: Ready Stock or Pre-Order
- Prohibited items (weapons, illegal goods) are not allowed
3. Listing & Pricing Policy
- Clearly defined MOQ (Minimum Order Quantity) is mandatory
- Wholesale price tiers (e.g., 10 pcs, 100 pcs, 500 pcs)
- HS Code is recommended for international shipments
- No misleading prices or hidden charges
- Retail pricing is not allowed
4. Shipping & Fulfillment Requirements
- Accurate shipping methods and delivery timelines
- Safe and appropriate packaging for bulk shipments
- Use of reliable logistics providers
- Notify buyers if any delay occurs
5. Payment Release Policy
- Payments may be held until shipment or confirmation
- Anti-fraud checks may apply for new suppliers
- Commission applies only to successful sales
6. Returns, Refunds & Disputes
- Returns accepted for defective or incorrect items
- Suppliers must respond to disputes promptly
- Professional communication is mandatory
- Cooperation with AALAMTRADE during investigations
7. Verified Supplier Badge
- Complete profile and verification documents
- High-quality product listings
- Fast response time to buyer inquiries
- Strong fulfillment history
Non-Compliance Notice:
AALAMTRADE may suspend or deactivate supplier accounts that violate marketplace policies or pose risks to buyers.
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AALAMTRADE Supplier Success Center
Onboarding • Policies • Best Practices • FAQs
Supplier Onboarding · Global B2B Marketplace
Welcome to AALAMTRADE, your wholesale growth partner.
This Supplier Success Guide walks you step-by-step through account activation, catalog setup, logistics, payments, compliance, and best practices to scale your B2B trade across UAE, GCC, and global markets.
1
Complete Steps 1–3 in your seller dashboard.
Profile, documents, and membership plan.
2
List products with MOQ & tiered pricing.
Optimized for RFQs & wholesale orders.
3
Prepare for admin approval (Step 4).
Compliance review and store activation.
2. Account Activation & Onboarding (Steps 1–4)
STEP 1 Store Profile & Branding
A complete store profile builds trust with wholesale buyers and improves conversion rates.
- Store name, logo (recommended: 500×500px PNG or SVG)
- Business description (who you are, what you supply, regions served)
- Warehouse / office address and verified contact details
- Primary business categories (e.g. Electronics, FMCG, Beauty, Home & Kitchen)
Action: Go to your seller dashboard → Settings → Store and complete all required fields.
STEP 2 Regulatory Compliance & Documents
Compliance is mandatory for activation. Upload certified copies of your business documents.
- Valid Trade / Commercial License
- VAT Certificate (if applicable)
- Owner / Director ID (Emirates ID or Passport)
- Optional: Company profile or product catalogue
Tip: Make sure documents are clear, not expired, and match your store details.
STEP 3 Membership Tier & Plan
Choose the right membership plan based on your expected volume and marketing needs.
- Free Supplier: Basic visibility, standard commission.
- Premium Supplier: Higher exposure, RFQ priority, marketing features.
- Verified Supplier: Additional badge after full review & performance.
STEP 4 Admin Review & Store Activation
Once Steps 1–3 are completed, our compliance and marketplace operations teams review your account.
- Document verification and business risk checks
- Product category and compliance assessment
- Approval for “Enabled Selling” status on AALAMTRADE
You’re close! Finish Steps 1–3 and we will activate your store on AALAMTRADE after final admin review.
3. B2B Catalog & Pricing Strategy
AALAMTRADE is designed for wholesale transactions. Your catalog should clearly communicate MOQ, bulk pricing, product specs, and logistics to professional buyers.
3.1 Tiered Wholesale Pricing
Define at least three quantity tiers for each product (e.g. 10+, 100+, 500+) with clear discounts for higher volumes.
- Set MOQ (Minimum Order Quantity) per product.
- Highlight “Best Value” quantity for buyers.
- Communicate lead time for production or dispatch.
3.2 Product Data & Documentation
B2B buyers look for technical and commercial clarity—not lifestyle marketing only.
- Use HD product photos on neutral backgrounds.
- Add technical specs, datasheets, and certifications if applicable.
- Specify packaging (e.g. carton size, units per carton, pallet info).
- Indicate HS Code where relevant for cross-border trade.
4. Orders, RFQs & Logistics
All RFQs (Request for Quotes) and confirmed orders should be managed through your seller dashboard for full traceability and buyer protection.
4.1 RFQ Handling Best Practices
- Respond to new RFQs within 24 hours whenever possible.
- Provide clear pricing, lead time, and Incoterms (FOB, EXW, CIF, etc.).
- Clarify customization options, branding, and packaging if available.
- Use the messaging channel for all clarifications, not external apps.
4.2 Shipping & Logistics
- Work with reliable freight forwarders or couriers.
- Share tracking details and shipment documents promptly.
- Use export-compliant packaging and labelling.
- Notify buyers immediately in case of unexpected delays.
5. Payments & Settlement
AALAMTRADE’s payment framework is designed to protect both buyers and suppliers while enabling repeat B2B trade.
5.1 Settlement Framework
- Payments may be held until shipment and buyer confirmation.
- Commissions are automatically deducted based on your plan.
- Settlement cycles are typically weekly or monthly, depending on region and risk profile.
5.2 Fraud & Risk Controls
- New suppliers may be subject to additional checks.
- Suspicious or high-risk orders may be paused for manual review.
- Chargebacks, disputes, or policy violations can impact settlement timing.
6. Supplier Policies & Compliance
To maintain a trusted, safe, and professional wholesale marketplace, all AALAMTRADE suppliers must follow the policies below. These rules ensure smooth operations, product authenticity, and high buyer satisfaction.
6.1 Business Compliance Requirements
- Valid and active UAE Trade License (or relevant jurisdiction license).
- Accurate business information: address, contact number, email.
- Responsibility for legality and authenticity of all products.
- Ability to process and ship orders within the declared handling time.
- Professional, timely communication with buyers and support.
6.2 Product Authenticity & Quality Standards
- All products must be 100% genuine—no counterfeit or replica items.
- High-quality product images and accurate descriptions.
- Correct stock status (Ready Stock vs Pre-Order).
- Prohibited items (weapons, illegal goods, unsafe products) are not allowed.
6.3 Listing & Pricing Policy
- Clearly defined MOQ (Minimum Order Quantity) is mandatory.
- Wholesale price tiers (10+, 100+, 500+ units) where applicable.
- No misleading pricing, hidden charges, or bait-and-switch tactics.
- Retail-only pricing is not permitted on AALAMTRADE.
6.4 Shipping, Returns & Disputes
- Accurate shipping methods and delivery timelines must be provided.
- Suppliers should accept returns for defective, damaged, or incorrect goods.
- Disputes must be handled professionally and within reasonable timelines.
- Suppliers must cooperate with AALAMTRADE in any investigation.
6.5 Verified Supplier Badge
- Complete profile and full document verification.
- Consistent product quality and on-time dispatch.
- Fast response to RFQs and buyer messages.
- Good dispute history and marketplace rating.
Non-Compliance Notice:
AALAMTRADE may suspend, restrict, or deactivate supplier accounts that violate marketplace policies, sell counterfeit or illegal goods, or pose material risk to buyers.
7. Supplier FAQs
Below are answers to the most common questions from new suppliers joining AALAMTRADE.
How long does supplier verification take?
Verification typically takes 24–48 hours after you upload all required documents. In some cases, additional checks may be needed, especially for new entities or higher-risk categories.
What documents do I need to become a supplier?
You will need a valid Trade License, VAT Certificate (if applicable), and ID (Emirates ID or Passport) of the owner or authorized signatory. A company profile or product catalogue is recommended but optional.
What fees or commissions does AALAMTRADE charge?
AALAMTRADE may offer a Free Supplier plan and Premium plans with additional benefits. Commission is only charged on successful transactions and varies by category and membership tier. Full details are available on the Membership Plans page.
Can I sell to buyers outside the UAE?
Yes. Many suppliers ship across GCC and international markets. You are responsible for providing accurate shipping costs, export documentation, and compliance with destination country regulations.
How do I get the Verified Supplier badge?
Complete your profile and document verification, maintain high fulfillment performance, respond to RFQs promptly, and comply with all marketplace policies. The badge is granted after internal review.
Can I list products without MOQ?
No. AALAMTRADE is a B2B marketplace focused on wholesale. Every listing must include a Minimum Order Quantity and clear wholesale pricing.
Need help with onboarding, RFQs, or compliance?
Our Partner Success team is here to support you at every step of your AALAMTRADE journey.
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AALAMTRADE
Supplier Success Center
Supplier Onboarding
Welcome to AALAMTRADE
Your global B2B growth partner. This guide walks you through activation, catalog setup, logistics, payments, and best practices.
1
Complete Profile & Docs
Steps 1–3 in dashboard
2
List with MOQ & Tiers
Optimized for wholesale
3
Admin Approval
Go live in 24h
Account Activation (Steps 1–4)
1
Store Profile & Branding
- • Store name, logo (500×500px)
- • Business description & categories
- • Verified address & contact
2
Regulatory Documents
- • Trade License
- • VAT Certificate
- • Owner ID
4
Admin Approval
Your store goes live within 24 hours after final review.
Need Help?
Our Partner Success team is available 24/7 to guide you.