Supplier Onboarding · Global B2B Marketplace

AALAMTRADE Supplier Onboarding Guide | Become a Verified Seller

Master the launch of your B2B storefront, streamline verification with global-standard compliance, and instantly connect with high-value buyers — locally in the UAE, regionally across the GCC & MENA, and worldwide in 190+ markets.
Unlock proven, data-driven strategies and essential professional tools to scale your trade operations and grow your business with confidence on the global stage

Verified in 24 Hours
10,000+ Active Suppliers
ISO-Compliant Platform

How AALAMTRADE Works for Suppliers

Follow these four steps to set up your wholesale store and start receiving orders.

 

1. Sign Up & Create Account

Create your supplier account and gain immediate access to your personalized seller dashboard with essential wholesale tools.

Create Account →

2. Complete Profile & Upload Docs

Set store details and submit required regulatory documents: Trade License, VAT Certificate, and ID for compliance review.

Complete Profile →

3. Admin Approval (Verification)

Our compliance team performs a detailed review. Once verified, your supplier account is fully activated for trading.

View Status →

4. Publish Products & Orders

Add MOQ, implement bulk pricing tiers, define variations, and set shipping to start receiving RFQs and wholesale orders.

Add Products →

Ready to scale your B2B business? Join 10,000+ suppliers already winning with AALAMTRADE.

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2. Account Activation (Steps 1–4)

1.
Store Profile & Branding

Complete Profile

A complete store profile builds trust with wholesale buyers and improves conversion rates.

  • Store name, logo (recommended: 500×500px PNG or SVG)
  • Primary business categories (e.g. Electronics, FMCG, Beauty, Home & Kitchen)
  • Warehouse / office address and verified contact details
  • Company Information: Legal Company Name, License Number, VAT/TRN, and optional Bank Details
  • Store Biography / Description (who you are, what you supply, regions served)

Action: Go to your seller dashboard → Settings → Store and complete all required fields.

Go to Settings →
2.
Regulatory Compliance & Documents

Upload Documents

Compliance is mandatory for activation. Upload certified copies of your business documents.

  1. Owner / Director Identification (ID and Passport)
  2. Proof of Office / Warehouse Address
    (Ejari, utility bill, tenancy contract, or warehouse lease agreement)
  3. Valid Trade / Commercial License 
    (Active and valid business registration document.)
  4. Company profile or product catalogue
    (Helps buyers and our team better understand your business.)
  5. Social Profiles (optional)

Action: Go to your seller dashboard → Settings → Verification and upload all required documents.

Upload Now →
3.
Membership Tier & Plan

Choose Plan

Choose the right membership plan based on your expected volume and marketing needs.

  • Free Supplier — Essential Starter Plan:
    Basic visibility with standard commission rates; ideal for new or low-volume suppliers.
  • Premium Supplier — Growth & Exposure Plan:
    Higher marketplace exposure, RFQ priority, and access to promotional & marketing tools.
  • Verified Supplier — Trust & Performance Plan:
    Verified badge, enhanced credibility, and stronger ranking after full compliance review.

Insight: Choosing the right membership plan unlocks better visibility, higher buyer trust, and stronger sales results.
Each plan is designed to fit your business stage and growth goals.

View & Compare Membership Plans
4.
Admin Review & Store Activation

Admin Approval

Once Steps 1–3 are completed, our compliance and marketplace operations teams review your account.

  • Business document validation (ID/Passport, Trade License, VAT,  Address Proof)
  • Risk & authenticity checks Ensuring supplier legitimacy, anti-fraud checks, and marketplace safety
  • Category & product compliance assessment based on UAE/GCC regulations
  • Operational readiness review (Store profile accuracy, contact details, company information, and policy alignment)

Final Activation Timeline:
You’re almost there — once you complete Steps 1–3, our team will conduct the final review and activate your store within 24 hours, enabling you to start selling on AALAMTRADE.

Need Help? →

3. B2B Catalog & Pricing Strategy

AALAMTRADE is designed for wholesale transactions. Your catalog should clearly communicate MOQ, bulk pricing, product specs, and logistics to professional buyers.

How to Add a New Product

Initial Product Configuration

This procedure outlines the essential steps for creating a high-quality, searchable product entry.

  1. Go to your Seller Dashboard → Products → Add New Product
  2. Title: Use a clear, keyword-rich title. Include product name, model number, and key specifications (e.g., “iPhone 13 Case – Shockproof | Model A2633”).
  3. Brand: Choose an existing brand or request a new one
    • Can’t find your brand in the list? Just type the brand name and upload its official logo (JPG/PNG, max 2MB).
    • Click “Request This Brand” to submit it for approval.
    Brand requests are reviewed and approved by the AalamTrade Team within 24 hours.
  4. Category: Select the most accurate category (and subcategory if relevant).
  5. Min. Quantity & Price Tiers: Define your Minimum Order Quantity (MOQ) and add at least three tiered bulk prices (e.g., 10+, 100+, 500+) using the Add Tier button to attract high-volume B2B buyers.
  6. Images: Upload 1–5 high-quality product images with a clean background, multiple angles, and packaging (if applicable).
  7. Tag: This field is automatically managed by AalamTrade. All your products are tagged as "Verified Supplier" and cannot be changed.
  8. Short Description: Short Description: Write a brief and clear summary of your product. Highlight the main feature, model, and key selling point. This section appears in search results, so make it simple, accurate, and attention-grabbing.
  9. Description: Provide a complete and detailed explanation of your product. Include all important details such as full specifications, materials, sizes, colors, features, usage instructions, compatibility, and packaging information. A well-written description increases buyer trust and improves your product ranking.
  10. Inventory:
    • SKU: If you don’t have your own SKU, simply click the “Generate SKU” button. The system will automatically create a unique wholesale SKU for your product.
    • Stock Status: Select the correct stock status (e.g., In Stock, Out of Stock, or On Backorder).
    • Stock Quantity: Enter the exact quantity available in your warehouse. For unlimited stock, you may leave this as a high number.
    • Allow Backorders: Choose whether buyers can place orders when the product is temporarily out of stock.

    Accurate inventory helps avoid cancellations and increases buyer trust.
Complete listings get 5× more views and close orders faster.

4. Orders, RFQs & Logistics

All RFQs (Request for Quotes) and confirmed orders on AALAMTRADE must be managed exclusively through your Seller Dashboard.
This ensures full traceability, buyer protection, dispute prevention, and a smooth B2B transaction lifecycle.

4.1

RFQ (Request for Quotation) Workflow

RFQs allow buyers to request custom pricing, bulk quantities, and tailored terms before placing an order.

How RFQs Work

  • Buyers submit RFQs including required quantities, specifications, target price, and delivery location.
  • RFQs appear in your Seller Dashboard → Messaging / RFQs.
  • Only verified suppliers are eligible to respond.

Best Practices for RFQ Responses

  • Respond within 24 hours whenever possible to maximize win rate.
  • Provide clear unit pricing, minimum order quantity (MOQ), and available price tiers.
  • Specify accurate lead time (production + dispatch).
  • Clearly define applicable Incoterms (EXW, FOB, CIF, DDP).
  • Include customization options such as branding, private label, or packaging.
  • Use AALAMTRADE’s internal messaging system for all communication.
Insight: Fast and detailed RFQ responses significantly increase buyer trust, visibility, and conversion rates.
4.2

Order Lifecycle & Fulfillment

Once an RFQ is accepted or a buyer places a direct order, the transaction enters the official order lifecycle.

Order Stages

  • Order Received: Order is confirmed and visible in your Seller Dashboard.
  • Processing: Production, picking, or preparation begins.
  • Shipped: Order is dispatched and tracking details are shared.
  • Completed: Buyer confirms receipt or order is auto-completed.

Best Practices

  • Confirm order details immediately after receipt.
  • Keep buyers informed of production or dispatch milestones.
  • Update order status promptly to avoid disputes or delays.
4.3

Shipping & Logistics Guidelines

Reliable shipping and accurate documentation are critical for successful B2B transactions.

  • Work with reputable freight forwarders or courier partners.
  • Share tracking numbers, shipping documents, and ETAs promptly.
  • Use export-compliant packaging and clear product labeling.
  • Ensure all customs and regulatory requirements are met for the destination country.

In Case of Delays

  • Notify the buyer immediately through the platform.
  • Provide revised timelines and corrective actions.
4.4

Disputes, Cancellations & Compliance

Maintaining marketplace integrity requires adherence to platform policies and proactive issue resolution.

  • Resolve disputes professionally using AALAMTRADE’s messaging system.
  • Do not move negotiations or payments outside the platform.
  • Ensure products comply with applicable regional and international regulations.
  • Repeated violations may result in penalties, suspension, or account termination.
Compliance Tip: Transparent communication and accurate documentation protect both suppliers and buyers.

6. Supplier Policies

To maintain a trusted, secure, and professional B2B wholesale marketplace, all suppliers on AALAMTRADE are required to comply with the following policies.
These guidelines ensure fair trading, product authenticity, and a high-quality experience for buyers across GCC, MENA, Africa, and worldwide.

6.1 Business Compliance Requirements

  • A valid and active business license issued by any recognized local or international jurisdiction.
  • Complete and accurate company information, including legal entity name, business address, and contact details.
  • Full responsibility for the legality, authenticity, and regulatory compliance of all listed products in the markets served.
  • Ability to process, pack, and dispatch orders within declared handling and lead times.
  • Professional, timely, and transparent communication with buyers and the AALAMTRADE support team.

6.2 Product Authenticity & Quality Standards

  • All products must be 100% genuine, original, and legally sourced. Counterfeit, replica, or unauthorized goods are strictly prohibited.
  • Listings must include accurate descriptions, specifications, and high-quality images.
  • Stock availability must be clearly stated (Ready Stock vs. Pre-Order).
  • Prohibited items (illegal goods, restricted products, unsafe materials, or weapons) are not allowed under any circumstances.

6.3 Listing & Pricing Policy

  • Each product must have a clearly defined MOQ (Minimum Order Quantity).
  • Wholesale price tiers (e.g., 10+, 100+, 500+ units) should be used where applicable to reflect bulk purchasing advantages.
  • Pricing must be transparent and honest — no hidden fees, misleading discounts, or bait-and-switch tactics.
  • Retail-only pricing models are not permitted. AALAMTRADE operates exclusively as a B2B wholesale marketplace.

6.4 Shipping, Returns & Dispute Handling

  • Accurate shipping methods, delivery timelines, and Incoterms must be communicated before order confirmation.
  • Suppliers are expected to accept returns for defective, damaged, or incorrect shipments, in line with agreed terms.
  • Disputes must be handled professionally, fairly, and within reasonable timeframes.
  • Suppliers must fully cooperate with AALAMTRADE during any investigation or mediation process.

6.5 Verified Supplier Badge

The Verified Supplier Badge is awarded to suppliers who demonstrate consistent reliability, quality, and compliance.

To qualify, suppliers must:

  • Complete full profile setup and document verification.
  • Maintain consistent product quality and on-time dispatch performance.
  • Respond promptly to RFQs and buyer inquiries.
  • Maintain a positive transaction history and marketplace rating.

Non-Compliance Notice

AALAMTRADE may suspend, restrict, or permanently deactivate supplier accounts that violate marketplace policies, sell counterfeit or illegal goods, or pose material risk to buyers.

7. Supplier FAQs

To maintain a trusted, secure, and professional B2B wholesale marketplace, all suppliers on AALAMTRADE are required to comply with the following policies.
These guidelines ensure fair trading, product authenticity, and a high-quality experience for buyers across GCC, MENA, Africa, and worldwide.

How long does supplier verification take?
▼

Supplier verification typically takes 24 to 48 business hours after all required documents are submitted correctly.

In some cases, additional review may be required depending on jurisdiction, product category, or compliance checks.

What documents are required to become a supplier?
▼

Suppliers must provide valid business and identity documentation, which may include:

  • Business or trade license (UAE or international equivalent)
  • Government-issued ID (passport or national ID)
  • Company address or proof of operation
  • Additional documents based on product category or region

All documents are securely reviewed to ensure marketplace integrity.

Can suppliers from outside the UAE join AALAMTRADE?
▼

Yes. AALAMTRADE is a global B2B marketplace.

Suppliers from the UAE, GCC, MENA, and international markets are welcome, provided they hold a valid business license issued by a recognized authority in their country.

What products are allowed on AALAMTRADE?
▼

Only legal, compliant, and wholesale-ready products are permitted.

The following are strictly prohibited:

  • Counterfeit or replica goods
  • Illegal or restricted items
  • Unsafe or non-compliant products
  • Weapons or regulated materials without authorization

All products must meet applicable local and international trade regulations.

Is a Minimum Order Quantity (MOQ) required?
▼

Yes. AALAMTRADE operates exclusively as a B2B wholesale platform, and each product must have a clearly defined MOQ.

This ensures serious buyer intent and efficient bulk transactions.

Can I sell without setting tiered (bulk) pricing?
▼

Tiered pricing is strongly recommended for higher visibility and conversion.

Suppliers offering volume-based discounts (e.g. 10+, 100+, 500+) typically receive:

  • More RFQs
  • Higher buyer trust
  • Faster deal closure

Some categories may require tiered pricing as part of platform policy.

What fees or commissions does AALAMTRADE charge?
▼

AALAMTRADE may apply:

  • Marketplace commissions (based on plan or agreement)
  • Optional membership or visibility packages
  • Transaction-related service fees (if applicable)

All fees are transparent and clearly outlined before activation.

How do RFQs (Request for Quotation) work?
▼

Buyers submit RFQs detailing quantity, specifications, target pricing, and delivery location.

Verified suppliers can respond directly through the Seller Dashboard with pricing, lead time, and terms.

Fast and detailed RFQ responses significantly increase win rates.

How do payments and settlements work?
▼

Payment methods and settlement terms depend on:

  • Buyer–supplier agreement
  • Payment method selected
  • Applicable escrow or protection services (if enabled)

Suppliers are encouraged to clearly define payment terms before order confirmation.

How can I earn the Verified Supplier Badge?
▼

The Verified Supplier Badge is awarded to suppliers who demonstrate:

  • Complete profile and document verification
  • Consistent product quality
  • On-time order fulfillment
  • Professional communication
  • Positive transaction history

This badge increases buyer confidence and marketplace visibility.

Can my account be suspended or restricted?
▼

Yes. Accounts may be temporarily restricted or permanently suspended for:

  • Policy violations
  • Submission of false documents
  • Selling prohibited products
  • Repeated disputes or poor fulfillment performance

AALAMTRADE reserves the right to take action to protect buyers and marketplace integrity.

Where can I get help or contact support?
▼

For assistance, suppliers can:

  • Contact the Partner Success Team
  • Use the in-dashboard messaging system
  • Refer to the Supplier Guide and Policies section

Our team is here to support your growth on AALAMTRADE.

Support Section Preview

Need help with onboarding, RFQs, or compliance?

Our Partner Success team is here to support you every step of the way on AALAMTRADE.

Open a Support Ticket [email protected]

Or Message Us Directly On WhatsApp: +971 50 258 5050